Statistics & Research
Expired listings remain one of the clearest seller-intent opportunities in real estate, but they are brutally competitive. The agents who win them usually combine fast response, accurate contact data, smarter pricing guidance, and a tighter follow-up system. This report collects the numbers behind that process, from seller behavior and price-cut trends to text, call, email, and direct-mail benchmarks.
Last updated: April 24, 2026 · 68 data points · 18 sources cited
59%
Sellers hire first agent they speak with
21x
Lead qualification lift inside 5 minutes
18%
Existing listings with discounts
36%
Sellers finding agents online
Expired listing leads exist inside a bigger market reality. Sellers still overwhelmingly prefer to work with agents, but they are more selective, more digital, and less patient with weak pricing or unclear marketing plans. That mix is exactly why expired listing prospecting still works. When a listing fails, the seller usually does not stop wanting a result. They stop believing the current agent can deliver it.
The strongest expired listing agents understand two numbers better than everyone else. First, 91% of sellers still use an agent. Second, 59% of sellers hire the first agent they speak with once they are ready to move. That means the expired listing battle is not just about persuasion. It is about being visible before the first call, getting to the homeowner quickly, and showing up with a sharper plan than the last agent offered.
| Statistic | Why it matters for expired listing leads | Source |
|---|---|---|
| 91% | Home sellers used a real estate agent or broker to sell their home in NAR's 2025 Profile of Home Buyers and Sellers. | NAR 2025 |
| 59% | Sellers hired the first agent they spoke with, which makes speed critical when an expired listing comes off market. | Zillow 2025 |
| 36% | Sellers now find their agents through online channels, more than double the 15% share reported in 2018. | Zillow 2025 |
| 55% | Repeat buyers now make up 55% of all buyers, creating a market with more experienced households and more exacting expectations. | Zillow 2025 |
| 47% | Buyers hired the first agent they spoke with, showing how early contact shapes real estate hiring decisions. | Zillow 2025 |
| 21% | First-time buyers fell to just 21% of the market, a historic low that leaves more activity concentrated among experienced homeowners. | NAR 2025 |
| 40 | The median age of first-time buyers rose to 40 years old. | NAR 2025 |
| 62 | The median age of repeat buyers reached 62 years old, another all-time high. | NAR 2025 |
| 24% | Only 24% of buyers had children under 18 in the home, down sharply from earlier decades. | NAR 2025 |
| 3% | BLS projects employment of real estate brokers and sales agents to grow 3% from 2024 through 2034. | BLS |
| $62,190 | The 2024 median annual pay for real estate brokers and sales agents was $62,190. | BLS |
| 54% | A majority of buyers found the home they purchased online, keeping listing presentation quality central to lead generation. | NAR 2025 |
Embeddable stat
59% of sellers hire the first agent they speak with.
For expired listing prospecting, that turns speed into a listing appointment advantage, not just a nice-to-have workflow metric.
Source: Zillow 2025 Consumer Housing Trends Report for Agents
Zillow's latest agent-facing housing trends report makes this even more important. Sellers are researching online long before they answer a phone call. Thirty-six percent now find agents through online channels, up from 15% in 2018. In plain English, an expired listing campaign starts before you prospect. Your reviews, seller pages, listing case studies, and search visibility are part of the pitch now.
The competition side is not going away either. BLS still expects agent and broker employment to grow, and the median pay remains strong enough to keep new entrants coming into the field. That means expired listing leads will stay crowded. The easy version of this tactic is gone. The data increasingly rewards the agent who pairs speed with credibility and a cleaner seller strategy.
Most expired listing leads do not appear out of nowhere. They are usually visible earlier as stale inventory, multiple price cuts, weak buyer activity, or a listing strategy that never adapted. The best agents track those warning signs because they explain the seller's emotional state before the first conversation. A homeowner with three price reductions is different from a homeowner who simply hit a bad holiday calendar or launched with poor photography.
The 2025 and early 2026 housing data created more of these openings. NAR reported that about 18% of existing-home listings had a discount by late 2025, and nearly 11% of active listings had at least three price cuts by January 2026. In markets like Austin, San Antonio, and Tampa, the share was materially higher. Those are not just pricing stats. They are a map of seller frustration, and frustrated sellers are the raw material of expired listing lead generation.
18%
About 18% of existing-home listings had a discount as of late 2025.
NAR / Realtor.com
11%
Nearly 11% of active listings had at least three price cuts as of January 2026.
NAR / Realtor.com
22.2%
Austin had the highest share of active listings with at least three price cuts.
NAR / Realtor.com
22.0%
San Antonio ranked just behind Austin for listings with at least three price cuts.
NAR / Realtor.com
20.8%
Tampa listings with at least three price cuts.
NAR / Realtor.com
18.4%
Indianapolis listings with at least three price cuts.
NAR / Realtor.com
17.8%
Jacksonville listings with at least three price cuts.
NAR / Realtor.com
17.2%
Dallas listings with at least three price cuts.
NAR / Realtor.com
16.9%
Orlando listings with at least three price cuts.
NAR / Realtor.com
16.6%
Portland listings with at least three price cuts.
NAR / Realtor.com
| Market signal | Statistic | Why it matters |
|---|---|---|
| NAR / Realtor.com | 16.5% | Phoenix listings with at least three price cuts. |
| NAR / Realtor.com | 15.9% | Denver listings with at least three price cuts. |
| NAHB | 36% | Homebuilders reporting price cuts in February 2026, with a 6% average reduction. |
| NAHB | 6% | Average builder price reduction in the February 2026 NAHB survey. |
| NAHB | 65% | Builders offering incentives such as closing cost assistance, buydowns, or upgrades. |
| NAR / Realtor.com | 19.3% | New homes sold at a discount as of late 2025. |
| NAR / Realtor.com | 24.8% | Nevada's share of discounted new homes, among the highest in the country. |
| NAR / Realtor.com | 23.3% | Indiana's share of discounted new homes. |
| NAR / Realtor.com | 21.6% | South Carolina and Minnesota's share of discounted new homes. |
| NAR / Realtor.com | 21.3% | North Carolina's share of discounted new homes. |
Builder concessions matter too, even if you focus on resale. When 36% of builders are cutting prices and 65% are layering in incentives, the seller of an ordinary resale home is no longer competing only with nearby resale comps. They are competing with rate buydowns, closing-cost help, and glossy move-in-ready inventory. That is one reason some overpriced listings drift toward cancellation or expiration even when homeowner expectations have not changed.
This is where expired listing messaging usually improves when agents stop making it generic. The pitch should not be, “Your home expired, I can help.” It should be much tighter: your positioning was off, the buyer pool thinned, your competition got more aggressive, and here is exactly how I would reset price, presentation, and demand generation in the next 14 days. The numbers above give that pitch teeth.
Expired listing prospecting is often treated like an outbound niche, but the conversion mechanics look a lot like inbound. Once the listing expires, the homeowner's intent is fresh. They may be disappointed, embarrassed, skeptical, or suddenly urgent. That is why the classic MIT and InsideSales response-time data still matters here. A fast response is not only for form fills. It is for any seller event where intent spikes and alternatives flood in.
| Prospecting benchmark | Interpretation for expired listing campaigns | Source |
|---|---|---|
| 8x | Conversion rates are about 8 times higher in the first five minutes after a lead is submitted. | InsideSales |
| 21x | Teams are 21 times more likely to qualify a lead when they respond within 5 minutes rather than 30 minutes. | MIT / InsideSales |
| 100x | You are roughly 100 times more likely to connect with an inbound lead at 5 minutes than at 30 minutes. | Revenue.io citing MIT / InsideSales |
| 35% to 50% | Sales often go to the vendor that responds first. | HubSpot sales statistics |
| 2 | The average salesperson makes only 2 attempts to reach a prospect. | HubSpot statistics deck |
| 5+ | Most complex sales require at least 5 follow-up attempts, which matters when an expired seller is evaluating replacement agents. | HubSpot compilation |
| 63% | Repeat buyers said organizing and submitting paperwork was the most valuable service an agent provides. | Zillow 2025 |
| 51% | First-time buyers named paperwork support as the most valuable service. | Zillow 2025 |
| 79% | Repeat buyers would consider working with the same agent again. | Zillow 2025 |
| 13% | Only 13% of repeat buyers actually hired their agent based on past experience, leaving room for a new agent to win the listing. | Zillow 2025 |
| 2+ | Nearly half of repeat buyers interviewed two or more agents. | Zillow 2025 |
| 0.1% | Only 0.1% of inbound leads are engaged in under 5 minutes, according to InsideSales. | InsideSales |
| 82% | Approximate valid phone number rate reported for REDX in independent testing cited by US Tech Automations. | US Tech Automations / Inman citation |
| 80% | Approximate valid phone number rate reported for Vulcan7 in the same comparison. | US Tech Automations / Inman citation |
| 4 weeks | Vulcan7 says nearly 70% of FSBO owners list with an agent within four weeks, a reminder that motivated sellers do move quickly. | Vulcan7 |
| 70% | Share of FSBO owners who list with an agent within four weeks, according to Vulcan7. | Vulcan7 |
Embeddable stat
Responding within 5 minutes makes teams 21x more likely to qualify a lead.
Expired listing leads are highly time-sensitive. Once contact data appears, every delay invites competing agents into the conversation.
Source: MIT / InsideSales lead response research
One of the most underappreciated expired listing statistics is not a real estate statistic at all. HubSpot's long-running sales data shows the average salesperson makes only two attempts to reach a prospect. That is disastrous in expired listing prospecting, because homeowners often get hit with a burst of calls on day one, ignore most of them, then become reachable once the noise drops. Agents who keep following up professionally, instead of giving up after two attempts, create a compounding advantage.
Data quality matters almost as much as speed. Independent comparisons cited in the lead-data market put valid-number rates around 82% for REDX and 80% for Vulcan7. Even if those numbers vary by geography, they underline a useful operational truth: expired listing success depends on how quickly you can turn raw listing changes into usable conversations. Bad data destroys good scripts.
There is another subtle takeaway in the Zillow data. Repeat buyers say they would consider working with the same agent again at a 79% rate, but only 13% actually do. That gap is a massive opportunity for agents pursuing expired listing leads. Seller loyalty is weaker than many agents assume. If the former listing agent lost credibility during pricing, communication, or process management, the homeowner is often more open than they look.
There is no single winning channel for expired listing lead generation. The best-performing agents stack channels so the homeowner experiences one clear, consistent message in multiple places. The phone creates urgency. Text gives low-friction access. Email supports proof. Direct mail adds credibility and household staying power. These benchmarks explain why multichannel prospecting keeps outperforming one-note calling.
98%
SMS open rate often cited by marketing platforms serving local businesses.
Omnisend / EZ Texting
90 seconds
Average text response time in SMS marketing research.
EZ Texting
21% to 35%
Typical SMS click-through range cited in modern messaging benchmarks.
Omnisend
41.8%
Average real estate email open rate from major benchmark reports.
Mailchimp
$36
Average return for every $1 spent on email marketing.
Litmus
760%
Revenue increase often attributed to segmented email campaigns.
Campaign Monitor
90%
Consumers say they read or at least scan marketing mail.
Canada Post / direct mail research
17.5 days
Average time direct mail stays in a household.
USPS / Canada Post
75%
Brand recall associated with direct mail in mailbox marketing studies.
Canada Post
44%
Comparable digital ad recall in the same direct mail studies.
Canada Post
1% to 5%
Typical postcard response rate range used in real estate direct mail benchmarks.
DMA / industry studies
5% to 10%
Typical handwritten-letter response range in seller prospecting studies.
industry benchmarks
SMS is especially useful in expired listing follow-up because it matches modern communication habits and reduces friction. When open rates approach 98% and response happens fast, a short text that references the home's failed listing strategy can do what a voicemail often cannot: start a real reply thread. That does not mean texting replaces calls. It means text increases the surface area of your prospecting.
Email is still the best format for seller proof. Expired listing homeowners want evidence that the next agent has a better process, not just more confidence. That is where segmented case studies, before-and-after pricing examples, and a clean relaunch plan shine. Even in a cold prospecting context, email's benchmark ROI and segmentation lift matter because seller objections are usually solved with clarity and specificity.
Direct mail remains underrated for expired listings because it physically sits in the home. Research showing roughly 17.5 days of household dwell time and high read-or-scan rates means a strong letter can keep working after calls stop. For expired listing campaigns, mail is less about immediate response and more about becoming the familiar, competent option when the seller is finally ready to talk.
Put all of this together and the message is pretty clear. Expired listing lead generation still works, but it works less like an old-school cold-calling grind and more like a speed-and-positioning system. Sellers are digital first, fast to choose, and increasingly skeptical of generic promises. That means the winning agent is usually the one who looks credible before contact, arrives early, and explains the failure better than the prior agent did.
| Workflow statistic | Operational takeaway |
|---|---|
| 3 | A practical expired listing cadence usually starts with a day-1 call, day-1 text, and day-1 email, because response decay is steep. |
| 7 | A seven-touch first week is common among agents who treat expired listing prospecting as a system rather than a one-call event. |
| 30 | Thirty minutes is already far too slow when MIT's response-time research is the baseline. |
| 5 | Five minutes is the benchmark window every expired listing workflow should aim for once contact info is available. |
| 1 | One bad pricing decision can trigger several reductions, then a cancellation, then an expired listing opportunity for a competitor. |
| 3 | Three or more price cuts is a strong signal that the seller is already open to a new strategy. |
| 2 | Sellers often compare at least two agents when they re-enter the market, especially digitally savvy repeat owners. |
| 2026 | Expired listing prospecting is more digital in 2026, but the winning formula is still data quality plus fast, persistent human follow-up. |
If you want one practical takeaway, it is this: build your expired listing campaign around the first seven days, not the first single call. Use a call, a text, a concise email, and a follow-up letter. Anchor every touchpoint to real market conditions, especially pricing pressure and competing inventory. Then make your online proof easy to verify with reviews, case studies, and social media links, because 36% of sellers are already starting there.
If you want the strategic takeaway, it is this: expired listing leads are becoming a diagnostic skill. The agent who can identify why the listing failed, why the seller is still movable, and how the real estate market shifted will outperform the agent using canned scripts. The raw numbers on this page are useful on their own, but their real value is giving you a more precise story to tell the homeowner. For top agents, expireds are not just another cold calling list. They are a goldmine of homeowners who still want to sell and may relist with a new agent within 30 days if they see a better plan.
The live SERP language around expired listing leads is unusually tool-heavy, so a serious expired listing lead generation workflow now overlaps with terms agents actively search when they compare vendors and prospecting systems. In practice, that means expired leads are often discussed next to FSBO, FSBO leads, sale by owner listings, and other seller-intent data sets because agents want one place to buy leads for real estate agents instead of juggling multiple subscriptions.
Most prospecting stacks start with the MLS, then layer on contact information, skip tracing, phone numbers for expired listings, and a dialer. That is why listing leads for real estate agents frequently sit inside a lead service like REDX, Vulcan7, Mojo, or Espresso Agent. Agents evaluating expired listing leads for real prospecting use cases also compare valid phone numbers, compliance support, and how quickly the system refreshes expireds after the status change.
One caution matters here. If you are calling expireds, fsbos, fsbo’s, sale by owner leads, or phone numbers for expired homeowners, your workflow has to respect local rules, brokerage policy, the dnc list, and the national do not call registry. Better data and better timing help, but compliance and clean positioning still separate a real business asset from a short-lived spam tactic. The seller who just became a motivated seller, and clearly wants to sell, can be won with relevance and professionalism, not just volume.
In practical terms, working with expired listing leads means confirming accurate expired listing status, pulling accurate contact information, matching phone numbers and email addresses to the right homeowner, and organizing outreach by zip code and MLS area. A new agent or new real estate team can still compete here, but only if the workflow is disciplined enough to follow up for 30 days after a listing that didn’t sell. That is true whether you call yourself a real estate agent, broker, or REALTOR®.
For expired real estate prospecting, the core opportunity for real estate agents is securing the listing with a fresh approach before another agent does. That requires expired data that is current, accurate expired listing leads, mobile phone coverage, and a workflow that can review listings going back 30 days when the original listing period ends without a sale. In markets with rising listing inventory, that combination becomes even more valuable. Good data sources also help agents separate fresh opportunities from old expireds before they waste time.
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Suggested citation
Real Estate Agent Leads. “65+ Expired Listing Lead Generation Statistics (2026).” Updated April 24, 2026. https://realestateagentleads.com/expired-listing-lead-generation-statistics
Editorial note: This resource synthesizes the most recent publicly available seller behavior, housing market, response-time, and channel-performance research relevant to expired listing lead generation. Some supporting benchmarks are cross-industry, but they were selected only where the buyer and seller decision dynamics closely match real estate lead follow-up.
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