Real Estate Script

Expired Listing Cold Call Script

Cold Call First Contact expired listing

The Script

"Hi [Name], this is [Your Name] with [Brokerage]. I noticed your home on [Street] came off the market recently. I'm sure this has been frustrating for you. I specialize in helping homeowners in situations like yours, and I'd love to share some insights on why your home might not have sold and what we could do differently. Would you be open to a brief conversation about your experience and what your goals are moving forward?"

Pro Tips

  • Call within 24 hours of expiration
  • Lead with empathy, not pitch
  • Focus on their experience first
  • Offer value before asking for anything

Objection Handling

Objection #1

"I'm not interested in relisting"

Your Response

"I completely understand. Many homeowners feel that way after their listing expires. I'm not calling to pressure you into anything. I'm curious - what was your experience like with your previous agent? Sometimes a fresh perspective on pricing or marketing can make all the difference."

Objection #2

"We already have an agent"

Your Response

"That's great to hear. Is that the same agent you worked with before, or did you decide to try someone new? Either way, I'd be happy to share some insights that might help this time around - no strings attached."

Usage Guidelines

Practice first: Read through the script several times before using it with prospects

Personalize: Adapt the language to match your speaking style and local market

Stay natural: Don't sound robotic - use the script as a framework, not a word-for-word script

Handle objections: Be prepared with the responses provided, but be ready to adapt

Track results: Note what works and doesn't work to improve your delivery

Great script. But what if leads called you first?

Cold calling converts at 1-3%. Inbound leads convert at 15-25%. See how agents are flipping the script.

Usage Guide

When & How to Use This Script

When to Use

Use this script when making cold call calls to homeowners whose listings have expired. Best used within 24-48 hours of the listing expiration.

Best Timing

Within 24 hours of expiration

Follow-up Schedule

Follow up every 7-14 days

Expected Conversion

5-8% with proper follow-up

Preparation

  • Research the prospect beforehand
  • Practice the script until natural
  • Prepare for common objections
  • Have your calendar ready
  • Set up your CRM for tracking
  • Choose optimal calling times

Success Keys

  • Sound natural and conversational
  • Listen more than you talk
  • Ask discovery questions
  • Build rapport before pitching
  • Always have a clear next step
  • Follow up consistently

Adapt & Customize

Script Variations

Adaptation Tips

For Different Markets

Adjust the script language and approach based on your local market conditions, average home prices, and cultural norms. Use local real estate terminology and reference familiar landmarks or neighborhoods.

For Your Personality

Modify the tone and word choices to match your natural speaking style. If you're more formal or casual, adjust accordingly. The key is to sound authentic while hitting the main talking points.

For Different Scenarios

Adapt the opening and questions based on the specific situation - warm lead vs. cold call, time since their inquiry, previous conversations, or referral source. Personalize whenever possible.

Avoid These

Common Mistakes to Avoid

Don't Do This

  • × Sound like you're reading a script
  • × Talk too fast or rush through
  • × Give up after one objection
  • × Fail to ask for next steps
  • × Skip the follow-up sequence

Do This Instead

  • Practice until it sounds natural
  • Speak at a normal conversational pace
  • Handle objections professionally
  • Always end with a specific next step
  • Set up systematic follow-up

More Leads

25%

Lower Cost

100%

Exclusive

"Our cost per lead dropped by 40% in the first month. Game changer."

— Broker, Tampa, FL

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